Customer and Web Experience Management

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EverythingD’s User Experience Management Group enable the active increase acquisition base by reaching large audience, engaging customers better via online channels, thereby enhancing loyalty to the business.  Our UXM team has expertise across a range of disciplines including customer behavior research, online branding, creative design, user interface design, usability testing and RIA. We apply our best practices and lessons learned from the thousands of assignments we’ve been involved in to help our customer to develop efficient and effective design solutions. We are adept in providing user experience design solution for B2C/B2B websites or portals, corporate or brand websites, mobiles sites and Apps.

Our Focus is to:

  • Improve customer satisfaction of self-service channels like website, mobile apps, intranets etc.
  • Reduce Time to Market by leveraging Lean UX Methodology in Agile Environment.
  • Enable our users with well-designed products and services to make purchases more frequently, develop brand loyalty and help secure steadier revenue streams.
  • Save Product Development Costs and Increase Margins with well-defined UCD methodologies.
  • Bring in wellness into the product development process. UX activities can directly avoid a lot of costly surgery on products down the road.

The Web Experience Management (WEM) competency at EverythingD helps provide business capability to unlock and realize the value of web content. With various service offerings and expertise in diverse platforms, our WCM competency has experience in providing services to customers across the world enhancing their online customer experience. Complementary practices like user experience management, ecommerce, web analytics, and portals help provide unified online digital services to our customers.

Technologies:

HTML5, CSS, JavaScript, AngularJS, ReactJS, NodeJS, VisualForce.com, C#.